Frequently Asked Questions about STAS multirail



Frequently Asked Questions about STAS multirail

STAS picture hanging systems and accessories for wall mounting, equipped with 12 volt power supply wires. Create the longest wall socket in existence in your home, office or other space. View the complete range of STAS products with lighting. Consult the brochure for more info on the options available or contact us if you need help!

YouTube video (click on the image)
How to install the STAS multirail?

 

Can I cut the rail to size?
Yes, you can, provided that you use the wooden strip included with the rail. Slide the wooden strip in the rail at the spot where you will be sawing. That way, the copper wires in the rail will be kept in place while sawing and will not get damaged. After sawing, remove any burrs.

Is the system dimmable?
Unfortunately, the current STAS transformers are not dimmable.

Is there a battery-operated alternative?
No, currently there isn’t.

Can I install an on/off switch or a dimmer on my system?
We would strongly advise against this. When used incorrectly, the transformer can become very hot and can easily burn out. Moreover, you will lose all warranty rights when you connect your own switch or dimmer switch to the system. STAS urgently advises NOT to use a dimmer switch.

Which fixtures should I choose?
This is mostly a matter of taste. We provide 2 types of lighting fixtures. The ‘sirius’ fixture has a length of 40 / 50 or 65 cm. The ‘signo’ frame has an arched design and is 70 cm long. Both fixtures have a chrome finish. We recommend using the fixture of 70 cm on walls that are 8.8 ft (2.70 m) or higher.

Can I shorten the fixtures?
No. Like the multirail, the fixtures are specifically designed by STAS and are attuned to the rail and the other components. Fixtures are not supposed to be cut or bent.

Which type of lamp is suitable for the fixtures?
We provide 3,5W and 4W (power) LED lamps for both the ‘sirius’ and the ‘signo’ fixtures. LED is extremely energy efficient and does not get warm or emit UV or infrared radiation. Moreover, led lights have a much longer lifespan than halogen. In short, led is without a doubt the safest, cheapest and most durable option for illuminating artwork.

STAS multirail LED spot 3,5 W 95° - The spot VL10900 of 95 ° has a beam that can illuminate large works of art. The STAS LED spots of 3.5 watts are equivalent to 20 Watts in terms of output. The warm white light has a chic look and fits into any interior.

Can I use a halogen lamp?
No. The transformer is created specifically for led lights. Using halogen lamps could damage your system.

Can I use a led lamp with a different shape?
In essence, you can. Nevertheless, keep in mind that the two pins in the light fitting should fit into the fixture. We recommend exclusively using the STAS lamps.

Can I use a lamp with a different wattage?
Not without taking into account the wattage in relation to the transformer capacity. Moreover, a light beam with a different intensity could burn your artwork. We therefore strongly recommend exclusively using the STAS lamps.

Should I use a transformer?
Yes, STAS multirail can only be used when connected to a transformer. We provide a transformer of 18W (max. loaded).

How many transformers do I need?
One transformer can supply power to a maximum of 52.5 ft (16 m) of rail. You can use 4 led lamps per transformer.

Be careful: if you wish to use more rail footage or more lamps, you will need an extra transformer, but you can NEVER connect two transformers! (see warning below)

WARNING: when using more than one transformer, create independent circuits! In other words: two transformers should never be connected. Therefore, NEVER connect two rail segments that are each connected to a different transformer! Only connect rail segments that share one transformer.

Can I use my own transformer?
No, due to design- and safety regulations you can only use the STAS transformer that was specifically designed for this system.

Can I use 2 transformers on 1 rail?
No! This is very dangerous! If one transformer is plugged into the power socket and you touch the other plug, you will be exposed to 230 V!

How many light fixtures can be installed on one rail segment?
If you keep in mind the following rules, you can place as many fixtures as you like:
- 1 transformer per 52.5 ft (16 m) of rail
- a minimum of 1 and a maximum of 4 fixtures per transformer
- a maximum of 4 rail connectors or corner connectors per transformer
When in doubt, please contact us.

Can the cable be extended (from the rail to the transformer / from the transformer to the power socket)?
STAS urges you NOT to do this. The transformer cables are molded in the transformer and therefore cannot be extended or shortened. Shortening of the cable can cause the lamps to burn out.

Can I use the system in the bathroom?
No, the system is not suitable for use in damp or wet environments.

Should I turn off the power before I place the fixtures?
Yes. Install the entire system including the fixtures with lamps, then turn the power on. If you wish to rearrange the fixtures, turn the power off again.

Should I turn off the power before I replace the lamps?
Yes. For your own safety, always turn off the power before you rearrange the light fixtures or replace the lamps.



CAUTION! RISK OF ELECTRIC SHOCK!

SAFETY PRECAUTIONS:
Do not short-circuit the output terminals.
Ensure the correct voltage is used as continuous excess voltage could damage your multirail system.
DO NOT OPEN this unit. To reduce risk of shock, this product should ONLY be opened by an authorized technician when service is required.
Disconnect the product from mains and other equipment if a problem should occur.
Do not expose the product to water or moisture.